Privacy & Cookies Policy

Last updated: December 2025

CL Rubbish Clearance is committed to protecting your privacy and handling your personal data responsibly and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy & Cookies Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us.

Business name: CL Rubbish Clearance
Location: Bristol, United Kingdom
Phone: 07394 315979
Email: CLrubbishclearance@aol.com

We are the data controller responsible for your personal data.

We may collect and process the following information:

• Name
• Telephone number
• Email address
• Address or job location details
• Information you provide via contact forms, email, phone, or messages
• Technical data such as IP address, browser type, and device information (via cookies)

We collect data when you:

• Contact us by phone, email, or website form
• Request a quote or make an enquiry
• Use or browse our website

We use your information to:

• Respond to enquiries and provide quotes
• Deliver rubbish clearance and related services
• Communicate about bookings or services
• Improve our website and services
• Comply with legal and regulatory obligations

Under UK GDPR, we process your personal data on the following lawful bases:

• Legitimate interests – to run and manage our business
• Performance of a contract – to provide requested services
• Legal obligation – where required by law
• Consent – for non-essential cookies and analytics (where applicable)

Your personal data is stored securely and only accessed by authorised persons. We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

We keep your data only for as long as necessary to fulfil the purpose for which it was collected or to meet legal requirements.

We do not sell, rent, or trade your personal data.

We may share your data only:

• Where required by law or regulatory authorities
• With authorised waste facilities when legally necessary for waste documentation

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

What Are Cookies?

Cookies are small text files stored on your device that help websites function properly and improve user experience.

Cookies We Use

Our website may use:

• Essential cookies – required for the website to function correctly
• Analytics cookies – to understand how visitors use our website (only if enabled)

Analytics cookies are used only with your consent.

Managing Cookies

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect website functionality.

Our website may include links to third-party websites such as Facebook or WhatsApp. We are not responsible for the privacy practices or content of these websites.

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy & Cookies Policy or how we handle your data, please contact:

Phone: 07394 315979
Email: CLrubbishclearance@aol.com