Terms, Conditions & Waste Compliance

Last updated: December 2025

These Terms, Conditions & Waste Compliance apply to all services provided by CL Rubbish Clearance. By booking or using our services, you agree to the terms set out below.

Business name: CL Rubbish Clearance
Location: Bristol, United Kingdom
Phone: 07394 315979
Email: CLrubbishclearance@aol.com

• All quotes are provided based on the information supplied by the customer.
• Quotes are estimates and may change if additional waste or undisclosed items are present at the time of collection.
• Prices include labour, loading, and disposal unless stated otherwise.
• Any additional charges will be discussed before work continues.

• Payment is due upon completion of the work unless agreed in advance.
• We accept payment by cash or bank transfer.
• Invoices or receipts can be provided upon request.

• Customers must provide safe, clear, and reasonable access to the waste for collection.
• If access is restricted or waste is not ready, additional charges may apply.
• Missed appointments or late cancellations may incur a call-out charge.

• CL Rubbish Clearance is a licensed waste carrier registered with the Environment Agency.
• All waste collected is transported and disposed of at authorised waste transfer or recycling facilities.
• We aim to recycle as much waste as possible and minimise landfill usage.
• Duty of Care documentation can be provided upon request.

Accepted Waste Includes:

• General household waste
• Furniture and appliances
• Garden waste
• Building and trade waste
• Refit and renovation waste

Restricted / Prohibited Waste:

The following items must be declared in advance and may not be accepted:

• Asbestos or asbestos-containing materials
• Chemicals, oils, or hazardous waste
• Medical or clinical waste
• Gas cylinders or pressurised containers

We reserve the right to refuse removal of any undisclosed or prohibited waste.

• Customers must accurately describe the type and quantity of waste at the time of booking.
• General waste must be securely bagged.
• Any additional or undeclared waste may result in extra charges.

Skip Trailer Hire

• Skip trailer hire does not require a council road permit.
• A level load only is permitted.
• Load-and-wait services are available at an additional cost.

Wheelie Bin Services

• Bins must not be overloaded or contain prohibited items.
• Collection schedules must be followed as agreed.
• Missed collections due to misuse or access issues may be charged.

While we take all reasonable care in providing our services, CL Rubbish Clearance shall not be held liable for:

• Delays caused by weather, traffic, access restrictions, or circumstances beyond our control
• Pre-existing damage at the collection site
• Losses or costs arising from inaccurate or incomplete waste descriptions

Nothing in these terms affects your statutory rights.

We may update these Terms, Conditions & Waste Compliance from time to time. Any changes will be published on this page.

If you have any questions regarding these terms or our waste compliance, please contact us:

Phone: 07394 315979
Email: CLrubbishclearance@aol.com